Saturday, June 26, 2021

Grand Jury criticizes communication around Placer County homeless housing program

The Placer County Grand Jury’s final report was released this month, and its findings criticized the lack of communication and transparency around a county homeless program.

The report focused on the Placer County Whole Person Care pilot program, which allowed two county non-profit contractors to purchase single-family homes as permanent supportive housing.

The report said Placer County’s transparency regarding the program was “deficient” and that the program “lacked oversight.”

The Grand Jury report looked at the county request for proposals for the non-profits, The Gathering Inn and Advocates for Mentally Ill Housing, Inc., and found that the homes purchased would accommodate at least six people that qualify. It also stated contractors would make efforts to encourage and maintain positive community relationships with surrounding neighbors, associations, law enforcement and other community partnerships.

Each non-profit was awarded $2.8 million contracts, and each purchased three single-family homes in Lincoln, Roseville, Rocklin and Auburn from December 2019 through January 2021. Between the six homes, 17 Placer County individuals who qualify now have stable housing as a part of the pilot.

The Grand Jury report stated that through its investigation it learned Placer County Health and Human Services, The Gathering Inn and Advocates for Mentally Ill Housing, Inc. did not communicate with neighbors, neighborhood or community associations or the city councils of Auburn, Lincoln, Roseville or Rocklin before the contractors purchased the homes.

Through follow-up interviews with the contractors, the Grand Jury discovered the contractors did not interact with the neighborhoods before purchase to avoid interfering with the escrow process.

The report questioned Placer County’s decision to not inform the neighborhoods and city councils before the purchase of the homes and called the action “a lack of transparency.”

Due to the pandemic restrictions, The Gathering Inn staff stated it did not interact with neighborhoods even after purchasing the houses. Cancelled meetings due to the pandemic also paused Advocates for Mentally Ill Housing, Inc.’s neighborhood communication.

“There were alternative methods, such as direct mail or social media, available to (the contractors) to communicate with the neighborhood residents which might have reduced neighborhood concerns,” the report stated.

The Grand Jury also called on Placer County to reorganize its homeless services. It said the Placer County Health and Human Services department has six divisions and is the largest department in the county. The pilot is overseen by the Public Health division, while the mentally ill homeless are overseen by the Adult Service of Care division.

“The Grand Jury questions the efficiency of having no single divisions overseeing all programs which makes communications fragmented if not impossible involving the homeless and the funds associated with those programs,” the report stated.

Overall, the Grand Jury stated the lack of communication regarding the pilot program resulted in misinformation being spread.

“Because of the lack of communication, the public turned to social media and rumors for the information,” the report stated. “This resulted in a perception that the number of calls law enforcement received concerning permanent supportive housing was very high.”

The report reveals that complaints against the housing was lower than what was posted on social media.

The Grand Jury admitted a solution to homeless housing that would please everyone isn’t likely, but improved communication would make the county pilot more successful.

The Grand Jury concluded the report with four recommendations for Placer County Health and Human Services, including: complying with its plan for transparency and communication, instituting an annual review of compliance of transparency and communication, take steps to add a division or reorganize to have a single division manage all homeless programs in the county and make sure contractors have initiated open communications with neighborhoods.

The Grand Jury allows a response period from entities it looks into and expects a response from Placer County no later than Oct. 1.

Asked for a reaction of the findings in the report, Health and Human Services Public Information Officer Katie Combs Prichard said they “look forward to developing and providing an in-depth response to the report.”

The Placer County pilot program was one of several government operations investigated in the latest Placer Grand Jury report. Other topics included November 2020 election preparedness, special district reporting compliance, management of the Lincoln Regional Airport and public library systems.

The full Placer County Grand Jury 2020-2021 Final Report can be viewed online at http://www.placer.courts.ca.gov/general-grandjury-reports.shtml.

Auburn Journal
Traci Newell
June 25, 2021

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