Thursday, June 10, 2021

[Santa Cruz County] Grand jury report offers criticisms, commendations to Santa Cruz health leaders

 Work that saved lives needs to be publicized, grand jury states

SANTA CRUZ — A Santa Cruz County Civil Grand Jury report released just before the weekend praises the work of public health officials during the pandemic when it came to local contact tracing and testing efforts. But there was one downfall — access to information online.

The jury, through its research, found that employees in the Public Health Division and their facilitation of work with local agencies was the reason why the county ranks lower in COVID-19 cases, deaths and tests logged per 100,000 people. Through initiatives such as “Save Lives Santa Cruz County,” testing and tracing were promoted early.

Additionally, particularly during the second half of the pandemic, Public Health officials became the conduit to the federal Coronavirus Aid, Relief, and Economic Security Act and used much of that funding to make sure that resources were available to all in Santa Cruz County — especially the areas with the lowest Healthy Places Index numbers.

Some of the good work was advertised and recognized. But because of missing information on the Health Services Agency website and the “Save Lives Santa Cruz County” website, the grand jury felt that more transparency would have mitigated the spread and upped morale further. More specifically, on the “Save Lives” page, the jury felt that the crisis the county had gone through was not reflected.

“We… believe that county residents would be happy to hear of some of their federal income taxes returning to the county,” the jury wrote just before its conclusion. “A significant example that lacks that kind of publicity is the establishment of the COVID-19 testing laboratory at UCSC where (the) Public Health Division directed over $1.5 million from the CARES funding.”

The report goes on to say that the UC Santa Cruz lab is a direct illustration of the cooperation between the university and public agencies. However, because of a lack of promotion of this information from any other parties involved besides the school, the effort itself to make the lab possible did not receive the attention it deserved.

Beyond being able to follow the bill, residents would also have benefitted from a more detailed “Get Tested” page on the Health Services Agency website, it was mentioned in the jury’s findings.

“The Health Services Agency of Santa Cruz County’s web page listing COVID-19 testing sites does not adequately help residents find an appropriate testing site to fit their needs,” the jury wrote.

There are five recommendations that the Public Health Division alongside its communication managers must consider and respond to by Aug. 31. First, the Health Services Agency should include more information on each testing site so that people with extenuating circumstances can figure out which site would serve them best, the grand jury wrote.

Second, the agency should promote the “Save Lives” initiative more frequently; an example is to publish operational reviews weekly for the public to see what continues to happen behind the scenes to usher the county out of the health crisis. Third, the jury recommended the agency prepare weekly highlights from the periodic reports already written for the “Save Lives” initiative.

Fourth, officials should consider providing regularly scheduled and recorded video reports through the county website. This would mirror how Santa Clara County’s health officials have, daily and then seasonally, updated residents through their Facebook page.

Finally, the county should write a press release about how it supported the UC Santa Cruz lab opening.

Health Services Agency Director Mimi Hall said late Monday that she and her team are still assessing the jury’s report. Hall did not comment on which recommendations would be acted upon or how they would be implemented.

“We are pleased to be recognized for our efforts to save as many lives as possible during the COVID-19 pandemic,” Hall said. “This could not have been accomplished without the help of our community partners and the community’s willingness to follow recommendations and to think beyond themselves for the greater good.”

Hall said the Public Health Division’s limited resources led to it relying on the strength of partnerships both in and out of the health care realm. It was the partnerships that minimized harm to the community and kept the COVID-19 death toll from rising any higher.

“Our thoughts remain with the families of the 206 community members who lost their lives to COVID during the last 15 months,” she concluded.

Santa Cruz Sentinel
By MELISSA HARTMAN
June 7, 2021 at

No comments: